Privacy policy

Premium Nutrition NZ — premiumnutrition.co.nz and the Premium Nutrition mobile app. Last updated: 28 August 2026.

Who we are

Premium Nutrition NZ ("we", "us") operates premiumnutrition.co.nz and the Premium Nutrition mobile app. We are based in New Zealand and handle personal information in accordance with the New Zealand Privacy Act 2020.

What we collect and why

Email address. When you join our restock waitlist or newsletter — on the website or in the app — we collect the email address you give us. We use it to tell you when products are back in stock and, if you have subscribed, to send occasional marketing email. Every email includes an unsubscribe link.

Order and contact details. If you buy from us, our store platform (Shopify) collects the details needed to fulfil your order: name, email, shipping and billing address, and phone number if provided. We never see or store your full card details — payment is processed by Shopify's PCI-compliant checkout and its payment providers.

Device push token (app only, opt-in). If you turn on drop notifications in the app, your device registers an anonymous push token so we can send restock alerts. Declining the permission, or turning notifications off in your device settings, stops this entirely.

Cart and preference data (app only). The app stores your theme choice and a cart reference on your device so the app works as you left it. This stays on your device.

Website usage. Our website runs on Shopify, which uses cookies necessary for the store to function (such as cart and session cookies) and provides us aggregate analytics about store traffic.

What we do not do

  • We do not sell your personal information.
  • We do not run third-party advertising trackers in our mobile app.
  • We do not knowingly collect information from children under 16.

Who we share it with

Service providers that make the store work, under their own privacy safeguards: Shopify (store platform and checkout — see Shopify's privacy policy), payment providers via Shopify, delivery carriers for shipping your order, and Expo (delivery infrastructure for app push notifications). We may also disclose information where the law requires it.

How long we keep it

Waitlist and newsletter emails: until you unsubscribe or ask us to delete them. Order records: as long as New Zealand tax and consumer law requires. Push tokens: until you disable notifications or uninstall the app.

Your rights

Under the Privacy Act 2020 you may ask us for a copy of the personal information we hold about you, and ask us to correct or delete it. Email us at nzpremiumnutrition@gmail.com and we will respond promptly. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner (privacy.org.nz).

Changes

If we change this policy we will update this page and the "last updated" date above.

Contact

Premium Nutrition NZ · nzpremiumnutrition@gmail.com · premiumnutrition.co.nz